Shipping policy

Merchant: dooneyam
Contact Email: support@dooneyam.shop
Business Address: 290 Castleton Way San Bruno California 94066

---

| Category | Details |
|----------|---------|
| Handling Time | 1–3 business days(Monday to Friday). |
| Transit Time | 7–15 business days |
| Total Delivery Time | 8–18 business days |
| Shipping Carriers | USPS, UPS, FedEx |
| Tracking Provided | Yes, via email |
| Shipping Cost | Free for all orders |
| Shipping Origin | United States |
| Delivery Area | All 50 US states |
| Customer Service Response | 1–2 business days(Monday to Friday). |

---

Orders placed before 3:00 PM will be processed the same day.

Full Policy:

1. Handling Time: All orders are processed within 1–3 business days (Monday–Friday).

2. Transit Time: After shipment, delivery takes 7–15 business days depending on location.

3. Carriers: We use USPS, UPS, and FedEx.

4. Tracking: A tracking number is emailed when your order ships. Tracking activates within 24–48 hours.

5. Shipping Cost: Free for all orders within the United States.

6. Damaged Items: Contact us within 48 hours of delivery with photos. Keep all packaging. We will assist with replacement or refund.

7. Incorrect Address: Customer is responsible for reshipping costs if address is incorrect.

8. Lost Packages: We are not responsible after carrier confirms "Delivered".

9. International Shipping: We primarily ship within the US. Any international orders are subject to customs/duties payable by customer.

10. Contact: support@dooneyam.shop – response within 1–2 business days(Monday to Friday).

This policy complies with Google Merchant Center requirements for shipping transparency.